Director of Operations & Business Development

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General Task List
Operations Director:
-Oversee all aspects of TopEDU’s operations in China and internationally
-Direct team to enhance internal operations and improve productivity
-Supervise the intake of teachers and interns and their placement schools/companies
-Ensure quality relations amongst staff, clients and host schools/companies
-Compose TopEDU Annual Report (January)
-Direct the upkeep of the company’s website
-Maintain morale amongst staff, partners and clients
-Manage the company’s financial status and reports
Business Development:
-Supervise international business development teams (in China and abroad)
-Initiate and foster collaborations and partnerships between international institutions and like-minded agencies (sending partners)
-Develop proposals for partner collaborations
-Travel to international conferences to attract new partners and enhance existing partner relations
-Oversee company partnership negotiations in China and abroad
-Create new related programs to diversify business
-Direct international marketing campaigns for all of TopEDU’s programs and other company programs
-Supervise international marketing teams – in China and abroad
-Social media, website, recruitment sites, university postings and other marketing campaigns
-Propose, analyze and track marketing expenditures
-Compose quarterly TopEDU Marketing Report and Proposed Action Plan
-February, May, August, November

-Fluent English speaker in both speaking and writing, native speaker preferred
-Mandarin Chinese speaking is useful, but not required
-Strong interpersonal communication skills, including sales and customer relations
-Bachelor’s degree or higher in business, marketing or relevant field
-Strong abilities in multi-tasking and excellent organizational skills
-Good leadership qualities and team management experience
-Familiar with online digital/social marketing
-Advanced in MS Office (Word, Excel, PowerPoint); familiarity with Publisher, Photoshop, and/or Illustrator is preferred
-Experience working with website management is useful
-Professional customer service with good presentation skills
-Experience conducting interviews and making formal business calls is preferred
-Be very detail oriented
-Tech-savvy is helpful

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